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You might have found the perfect tenant for your rental property, but building trust between you and your renter on day one is crucial to ensure things go as smoothly as possible throughout the lease. Making sure you get off on the right foot with your tenant on move-in day can help foster your relationship in the long run and boost renter retention later on. Here are four easy ways to lay that solid foundation and start their lease strong.

1. Deep Clean the Property

Before your renter moves in, it’s pertinent that you give the property a deep, thorough clean. A dirty home might give off the impression that you’re an inattentive landlord. Meanwhile, a spotless home tells them that you respect them as tenants and care about their comfort.

To make sure your rental property is tidy and pristine, it’s best to get professionals to clean the entire space in the days leading up to the move-in. It’s especially important in humid areas, where mold and mildew can propagate and dust particles clump together faster. For example, if you’re renting out a unit in Miami, book commercial janitors in South Florida who know exactly how to clean units like yours before a tenant moves in.

2. Welcome Your Tenant in Person

Don’t leave the job to a real estate agent or leave the keys under the welcome mat. Instead, show up on move-in day to personally welcome your tenants into your property. Give them a quick rundown of things they need to know about the place. You can also tell them about the area, whether it’s recommending nice restaurants in the city or pointing out the nearest bus stops. This helps you build a personal connection to them on day one.

3. Leave a Thoughtful Gift or Letter for Them

A renter-tenant relationship often feels purely transactional, but if you want to sustain a friendship to make them feel more comfortable, show some warmth on move-in day with a thoughtful gift or welcome letter. This adds a more human touch to a rental unit, making it feel more like home. If you can, be consistent and drop off some small holiday gifts for your tenants. It’s a great way to build rapport with your tenants throughout the year.

4. Check in a Week After the Move

While it’s vital to be attentive and present on move-in day, that respect shouldn’t stop after you’ve handed over the keys to your property. Show consistency by checking in with your tenants a week after they’ve moved in.

Send them a message to make sure everything at the unit is okay. If they bring up any maintenance issues or things that need repairs, act on them and find a solution immediately. This encourages open dialogue between you and your tenant and allows you to show them how proactive you are when they need your help.

Endnote

Being attentive and showing respect to your tenant right as they move in is the key to building trust and fostering an awesome relationship with them. With these tips, you can boost your tenant’s trust in you, making them more confident in having you as a landlord. As a result, they’re more likely to treat your property with respect, too. If you stay consistent with the check-ins, thoughtful gestures, and positive attitude, you’ll reap the rewards of having responsible, hassle-free tenants renew their lease for years to come.